Privacy Policy

PRIVACY POLICY

This Privacy Policy explains the rules and procedures regarding the gathering, utilization, handling, storage, retrieval, revealing, transmission, and security of your data, including personal details and sensitive data or information. This data is received by Cabby through your online access, interactions, or usage of the Cabby mobile applications ("Cabby App") or our website at https://cabbykingindia.com/ (collectively known as the "Cabby Platform"), or through offline interactions like mail, phone, in-person interactions, etc., or while utilizing our Services.
The terms "you" and "your" pertain to various individuals using the Cabby Platform and/or utilizing the Services. These include Drivers (as defined below), Customers (as defined below), Vendor Partners (as defined below), and any other user availing the Services.
The term "Services" encompasses all the services provided by Cabby, which are subject to the terms and conditions applicable to you (accessible on the Cabby Platform), whether they are offered on the Cabby Platform or through other means.
Unspecified capitalized terms hold the definitions assigned to them in the applicable terms and conditions available on the Cabby Platform. It is advised to review this Policy prior to using the Cabby Platform or providing any Information to Cabby. This Policy is an integral part of, and is incorporated within, the terms and conditions that apply to users of the Cabby App, which can be accessed on the Cabby Platform.
1. USER ACCEPTANCE
When you access or use the Cabby Platform or the Services, you are explicitly indicating your acceptance and consent to abide by this Policy. This includes any amendments that may be made by the Company at its sole discretion and posted on the Cabby Platform periodically. Your continued use of the Cabby Platform and Services signifies your ongoing agreement with and acknowledgment of this Policy and any updates made to it.
All activities involving the gathering, processing, retrieval, transfer, utilization, storage, disclosure, and protection of your Information shall strictly adhere to this Policy and relevant laws, including Information Technology Act, 2000, and its associated regulations ("Applicable Laws"). If you do not agree to adhere to this Policy, kindly refrain from using or accessing the Cabby Platform.

You hereby represent to Cabby that:
i. You are responsible for ensuring that the Information you share with Cabby is and will be accurate, current, complete, and updated and that you have all the necessary rights, permissions, and consents to provide such Information to Cabby.
ii. Your provision of information, and the resulting storage, collection, use, transmission, access, or processing of such information by Cabby, will not violate any agreements, applicable laws, statutory instruments, judgments, orders, and orders.
iii. If you disclose information about another person to us, you represent that you have the authority to do so and authorize us to use that information in accordance with this Policy.
2. DEFINITIONS
Unless otherwise specified in this Policy, capitalized terms in this Policy have the following meanings:
i.  Driver  means an independent third-party vehicle operator who wishes to serve Users/Customers on the Cabby Platform.
ii.  Co-Branded Services  has the meaning given to that term in Section 5(III) of this Agreement
iii. Customer  means a person who wishes to receive services from a Driver or Supplier Partner on the Cabby Platform.
iv.  Device  means a computer, mobile device, or other device used to access the Service.
v.  Device Identifier  means the IP address or other unique identifier of a Device.
vi. "Promotions" means all contests and other promotions offered by the Company.
vii.  Personal Information  means categories of information that can reasonably be used to personally identify you, such as your name, email address, and mobile phone number.
viii. ours  TPSP  means Third Party Service Provider.
ix.  Usage Information  has the meaning given to that term in Section 3(II).
x.  Provider Partner  means a third-party provider that provides motorcycle rental services on the Cabby Platform.

3. WHAT INFORMATION DO WE COLLECT?
I. INFORMATION YOU PROVIDE TO US
* Personal Information: We may ask you to provide us with certain personal information. We may collect this information in a variety of ways and locations, such as in order to provide our services to you, such as account registration forms, contact forms, or when you interact with us. When you register to use the Service, a user profile will be created. We ask that you only provide personal information that is necessary for lawful purposes related to our services and that we need to collect for those purposes.
* The Information you provide to us includes the following:
i. Account Information:  Create or update a  Cabby account. This includes email address, name, address, mobile phone number, gender, date of birth, photo, login name, password, and banking or payment information (where permitted by applicable law). etc.
ii. Information stored: When you use our Services, we may collect your phone number and other information in order to process your request and automatically fill in forms for future transactions. We may collect and store information about you, including, but not limited to, address and email address, billing information, emergency contact information, etc.
iii. Verification information: If you are a provider partner or driver, we collect information such as location details, profile picture, call and SMS details, Aadhaar, permanent resident status, etc. We may collect copies of your government ID documents. License details and other details (KYC) such as account numbers, vehicle documents such as registration certificates, vehicle permits, compliance certificates, insurance, pollution certificates, user settings, and proof of vehicle health or suitability Other documents that may be provided on the Cabby Platform from time to time. If you are a driver, you may also be required to take real-time self-click images (selfies) and upload these selfies to the Cabby Platform to verify your identity.
iv. Background Check Information: We collect background checks and identification information of our driver's suppliers and their partners. This may include collecting information such as your driving and criminal history  (where permitted by law) and your right to work. This information may also be collected by his TPSP on behalf of the company.
v. Other Apps: Signing up as a  driver or vendor partner enables features that require Cabby's access to other applications on the device to prevent and detect fraud against customers.
vi. Other Information: We collect additional information that you provide when you contact His Cabby for customer support or to report a troubleshooting issue. We also collect information that you may submit electronically, such as B. When you use in-app messaging, post on message boards, or leave ratings, reviews, or comments. If you refer a friend, we may collect, store, and use that friend's name and contact information to promote our services to you.
II. INFORMATION WE COLLECT AS YOU ACCESS AND USE CABBY APP
* Transaction Information: We collect transaction information, such as trip details, pick-up and drop-off addresses, distance traveled, and payment transaction information (subject to applicable law).
* Drivers and Merchant Accomplices:  Cabby collects area information when the Cabby App is running within the frontal area (the app is open and on-screen) or foundation (the app isn't utilized) in your versatile gadget. For Drivers, Cabby collects area information as it were when the Drivers have empowered the symbol  On-Duty  on the Cabby App.
* Clients:  We collect exact or surmised area information from your Gadget if you empower us to do so. Cabby collects this information from the time a Benefit is asked until it is wrapped up, and any time the app is running within the closer view of your Gadget. We utilize this information to upgrade your utilization of the Cabby App, counting to progress pick-up locations, enable safety highlights, and anticipate and detect extortion. Indeed on the off chance that you have not empowered us to gather location data from your Gadget, Cabby collects the Drivers' area information collected amid a trip and joins such area information together with your account. This empowers us to offer administrations to you, such as receipt era and client bolster, and empower the security of the Clients.
* Utilization Data:  We, our TPSP, and the Seller Accomplice may utilize an assortment of advances that naturally (or inactively) collect certain Data at whatever point you visit or associated with the Cabby Stage for getting the Administrations ( Usage Information ). This Utilization Data may incorporate the browser that you simply are utilizing, the URL that alluded you to our Administrations, all of the ranges inside our Administrations simply visit, and the time of day, look and look comes about, or usage behavior on the Cabby App, etc.
* Wellbeing Data:  On the off chance that you're a Driver, we may collect certain wellbeing-related Data and statements such as body temperature, side effects, immunization status, and other wellbeing conditions.
* Gadget Data:  We collect Data by ourselves or through integration with third-party applications which comprise specialized data and amassed utilization data, and may contain, among other things, Gadget Identifier of your Gadget, your favored dialect and nation location, producer, program, and model of your Gadget, Gadget sort, working frameworks and adaptations, your geolocation, portable arrange information, screens you have got gone by, your touch motions performed in your Cabby App, your looking over movement, and any other activities you've got performed amid your utilize of Cabby App, etc., to upgrade client interface and encounter on Cabby Stage, encourage the arrangement of program overhauls, item back and other administrations to you, etc. Any touchy data approximately other programs simply are running on your Gadget, passwords, and movement over other applications are not collected and all the delicate data are masked.
* SMS/Text Messages: We will (i) issue and receive one-time passwords and perform other device verifications, and (ii) provide verification details for financial transactions conducted with us or through the TPSP, by applicable law. We do not share or transfer SMS/text message data to third parties except as provided in this Policy.
* Call subtle elements: If you're a Merchant Accomplice or a Driver, we are, going furthermore, record your calls with us made from the Gadget utilized to supply Administrations and related call points of interest.
* Other Data:  We collect Data almost how you connected with the Cabby App and any of our websites to which the Cabby App joins, such as how numerous times you employ a particular portion of the Cabby App over a given period, the sum of time you spend utilizing the Cabby App, how frequently you utilize the Cabby App, activities you take within the Cabby App and how you lock in with the Cabby App, etc.
* Treats:  Utilization Data may be collected by employing a cookie. In case you do not need data to be collected through the utilization of treats, your browser/app settings permit you to deny or acknowledge the utilization of treats. Treats can be debilitated or controlled by setting an inclination inside your web browser or on your Gadget. In the event that you select to debilitate treats or streak treats on your Gadget, a few highlights of the Administrations may not work legitimately or we may not be able to customize the delivery of data to you. The Company cannot control the utilization of treats (or the coming about data) by third parties, and the use of third-party treats isn't secured by our Arrangement.  
III. INFORMATION THIRD PARTIES PROVIDE ABOUT YOU
From time to time, we may collect information about you through the Cabby Platform or while using the Services. We may also collect information from our affiliates or third parties/TPSPs, such as technology subcontractors, business partners, analytics providers, search information providers, and payment service providers. as well as from publicly available sources such as commercial marketing lists, social networks, and other relevant media
4. USE OF INFORMATION COLLECTED
Our essential objective in collecting your Data is to supply you with an improved involvement when utilizing the Administrations. We may utilize the Data we collect in understanding this Approach for the following purposes:
i. To empower you to get to the Cabby Stage; 
ii. To confirm your personality and/ or your capacity, beneath appropriate law, to supply Administrations through the Cabby Stage;
iii. To close the screen which highlights of the Administrations are utilized most, to permit you to see your trip history, rate trips or bookings, and to determine which highlights have to be progressed for upgraded client encounter, counting utilization designs and geographic areas to decide where we ought to offer or center administrations, highlights and/or assets;
iv. To send you a welcome email/SMS to confirm your username and secret word;
v. To supply you with the proper app adaptation depending on your Device sort, for investigating and in a few cases, promoting purposes;
vi. To assist in analysing issues with our computer server, and manage Cabby Stage;
vii. To send you strictly service-related announcements on uncommon occasions when it is necessary to do so. For occurrence, in the event that our Administrations are briefly suspended for upkeep, we might send you an e-mail. In case you do not wish to get them, you've got the alternative to deactivate your account;
viii. To avoid, find, and explore infringement of this Arrangement or any pertinent terms of benefit or terms of utilize; 
ix. To recognize and/or distinguish security breaches or assaults, mistakes, extortion, cash washing, manhandling, and other criminal exercises, and examining and taking fitting therapeutic activity;
x. We offer a few of your Individual Data (such as your title, address, and contact number) to the Driver or the Vendor Partner who acknowledges your ask for Administration so that the Driver or the Seller Accomplice may contact and discover you; 
xi. On the off chance that you're  a Client, we utilize geolocation data for different purposes, counting for you to be able to see the Drivers / Seller Accomplices in your range that are near to your area to supply administrations to you, to naturally bring your area after you open the Cabby App, for the Drivers to distinguish the pickup area and to permit you (on the off chance that you select through any highlights we may give) to share this data with other individuals for your security; 
xii. In the event that you're  a Driver, we utilize the geo-location information for (as it were when the Driver enacts the symbol  On-Duty  on the Cabby App) you to get orders near to your area indeed when the Cabby App isn't  in use or closed, to empower the Clients to track the remove of the Drivers from their area for choose up, to share the precise area for the security of the Clients, etc.;
xiii. On the off chance that you're  a Driver, we may share your title, vehicle number, driving permit number, phone number, and/or profile picture (in case pertinent), following points of interest with our Clients to supply them the Administrations;
xiv. We may utilize your Individual Data or Utilization Data that we collect about you:  (a) to supply you with data or services or handle exchanges merely  have asked or agreed to get counting to send you electronic newsletters, or to supply you with uncommon offers or special materials on the sake of us or third parties; (b) to empower you to take part in an assortment of the Services' highlights such as online or versatile entry sweepstakes, challenges or other advancements; (c) to contact you concerning your utilize of the Administrations and, in our caution, changes to the Administrations and/or the Services' approaches; (d) for inner commerce purposes; (e) for incorporation in our information analytics; and (f) for purposes unveiled at the time you give your Data or as something else set forward in this Policy;
xv. To improve the user experience associated with the Cabby App or Services, including customizing/personalizing the Cabby App or Services.
xvi. To provide you with relevant offers and benefits based on your spending patterns.
xvii. To enforce our Terms of Use and this Policy and resolve disputes.
xviii. To provide functionality, analyze performance, resolve errors and bugs, and improve usability and effectiveness of the Cabby Platform.
xix. To comply with applicable law or requests from regulatory, governmental, law enforcement, or judicial authorities under applicable law or our agreements with third parties.
xx. To carry out our obligations and enforce our rights arising from any contracts between us.
xxi. To disclose information necessary to our affiliates, and our employees, agents, and representatives to facilitate the provision of our services.
xxii. To deliver all administrative notices, warnings, advice, notifications, and communications related to your use of the Services via social media (including WhatsApp), SMS, and other media.
xxiii. If you register to use our Services as an employee or as a representative of a third party that has entered into a contract with us and provides discount vouchers or extends certain promotional offers, we may share the information you provide with that third party. These may only be used for limited internal business purposes. and/or
xxiv. To carry out any other purpose for which you provide information to us and/or with your consent. Please note that the information we collect from you is not used for targeted advertising.
5. When and How We Share Information with Third Parties
We don't offer, share, lease, or exchange the data we have collected around you, other than as uncovered inside this Approach or at the time you give your Data. Taking after are the circumstances when Data may be shared:
i. IF YOU AGREE TO SHARE YOUR INFORMATION WITH THIRD PARTIES: 

When you visit a third-party link in the Cabby App, you may choose to receive information and marketing offers directly from the third party. If you agree to share your personal information, your personal information will be shared with those third parties, and any information you disclose will be subject to those third parties' privacy policies and practices. subject to. We are not responsible for the privacy policies and practices of these third parties. Therefore, you should check the privacy policies and practices of those third parties before consenting to receive such information from them. If you later decide that you no longer wish to receive communications from a third party, you must contact that third party directly.

ii. Third Parties Performing Services on Our Behalf :

We may share the information you provide to us with TPSP, business partners, and agents. For more information, please review the privacy policies of these third parties before using their services with the Cabby App. We use TPSP to enable our Services, to host the Services, to design and/or operate features of the Services, to track analytics of the Services, to process payments, to implement fraud prevention and security measures, and to perform background checks. perform background checks, conduct criminal background checks, provide customer support, provide geolocation information to our driver/supplier partners, enable them to send you special offers, host our application forms, provide technical services ( (including, but not limited to) maintenance services, database management, web analytics, service improvements, etc.) or other administrative services. You can access information, including data. provide. We require each of these TPSPs to ensure the same level of data protection as we do and subject them to contractual obligations not to disclose or use your personal information for any other purpose. TPSP, which provides analytics-related services, may set and access its cookies, web beacons, and embedded scripts on your device, and may collect or access information about you in other ways. We use an external hosting provider to host the support section of our website. The information collected by his TPSP in this section of our website is subject to our policies.

iii. Co-Branded Services:

Certain aspects of the Services may be provided to you in conjunction with third parties, such as financial institutions, lenders, sponsors, and charities ( Co-Branded Services ). We may request disclosure of information. Contains personal information about them. Such co-branded services identify the third party. If you choose to register products and/or services through the Co-Branded Services, you agree to share your information with us and third parties. In addition, if you log into a co-branded service using a username and password obtained through our service, your personal information may be shared with the third party designated by that co-branded service. That third party's privacy is subject to policies and practices.

iv. Contests and Promotions:

We may offer promotions through the Service that require registration. By participating in a Promotion, you agree to the Official Rules that govern that Promotion. These may include specific requests from you, such as allowing a promotional sponsor to use your name, voice, and likeness in advertising and marketing related to the promotion. If you choose to participate in a promotion, your personal information may be disclosed to third parties or the public in connection with the administration of that promotion, including in connection with winner selection, awarding of prizes, etc. You agree that: As permitted by law or the official rules of the Promotion, including the Winners List.

v. Administrative and Legal Reasons:

We cooperate with government and law enforcement officials and private parties to enforce and comply with applicable laws. Accordingly, we may access, use, store, transfer, and disclose your information (including personal information, IP address, device information, or geolocation data) to government agencies as we reasonably believe is necessary and appropriate. or to law enforcement officials or private parties. To comply with any applicable law, regulation, subpoena, governmental request, or legal process. (ii) to protect and/or defend the Terms of Use applicable to your use of the Cabby App or Services (including investigating possible violations thereof); (iii) to protect the safety, rights, property, or security of us, our Services, or third parties; (iv) to protect public safety for any reason; (v)  detect, prevent, or address fraud, security, or technical issues; and/or (vi) to prevent or stop activities that are, or that we believe may pose a risk of, being illegal, unethical, or legally punishable.

vi. Affiliates and Business Transfers :

We may share your information, including your Personal Information and Usage Information, with our parent, subsidiary, and affiliated companies for internal reasons, including business and operational purposes. We also reserve the right to disclose and transfer such information. (i) any subsequent owner, co-owner, or operator of the Service or the applicable database; or (ii) in connection with a corporate merger, consolidation, reorganization, sale of substantially all of our membership interests and/or assets, or other corporate change, including during a due diligence process.

vii. Market Research and Other Benefits:

We use your Personal Information and Usage Information for any purpose, including, but not limited to, conducting market research/surveys, performing data analysis,  and determining and customizing product or service offerings. We may share your information with third parties, including To improve our products and services or offer you other benefits/products/services.
6. THIRD-PARTY CONTENT AND LINKS TO THIRD-PARTY SERVICES
The Service may include content provided by third parties, who collect website usage information and device IDs when online or mobile Service web pages are displayed in your browser. may be collected. Additionally, when you use the Service, you may be directed to other websites or applications operated and maintained by third parties over which we have no control. In this case, our policy no longer applies. We are not responsible for the privacy practices of these third parties. For example, if you click on a banner ad, the click may redirect you from her Cabby app to another website. These other websites may send their cookies to users, collect data or request information, and publish their privacy policies. If content from the Cabby App is intentionally and knowingly uploaded to email recipients, online communities, websites, or publicly available, information (including personal information) may be collected by third parties. Any photos you upload, reviews or comments you post, or information about your travels or reservations that you choose to share with others through features available on our Services. Any such uploaded, shared, or submitted content is also subject to the privacy policies of the email address, online community website, social network, or other platform on which you upload, share, or submit the content. We are not responsible for the privacy practices of these third parties. 
Our online and mobile services may include social media features, such as the Facebook "Like" button, widgets, such as share buttons, or interactive mini-programs that run on the Cabby App. These Features may collect information such as your IP address, photo, and which page you are visiting on our online or mobile Services, and may set a cookie to enable the Feature to function properly. Social media features and widgets may be hosted by a third party or directly on our online services or the Cabby Platform.
Your interactions with these features and widgets are governed by the privacy policies of the companies providing them, and we are not responsible for the actions or omissions of such third parties.
In particular, please note that certain third parties may be located in or have facilities in another jurisdiction. Therefore, if you choose to transact using the services of a third-party service provider,  your information will be subject to the laws of the jurisdiction in which that service provider is located or in which its facilities are located. There is a possibility. Please use caution when leaving any website or link controlled by Cabby Apps/Services and read the privacy statements of all third-party websites or applications before submitting any information to them. It is recommended. We are not responsible for the acts or omissions of third parties.
7. INFORMATION COLLECTED BY DRIVERS AND VENDOR PARTNERS
This policy does not apply to the use of information about you by our drivers or delivery partners when providing transportation, delivery, parcel, rental services, etc.
8. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT
a. You are responsible for ensuring the accuracy of the information you provide to us: B. Maintain the contact information you provided when registering your account.
b. If your personal information or the information you have provided to us changes, or if you no longer wish to use our services, please make the changes on our membership information page or by contacting us. You may correct any inaccuracies, delete any inaccuracies, or change your information by doing so. Please contact the Platform at the email address below or contact our Complaints Officer. We will use good faith efforts to incorporate any requested changes into our then-active databases as quickly as possible.
c. You may also cancel or change the communications you would like to receive from Cabby by following the instructions in the email or by logging into your account and changing your communication settings.
d. If we are unable to provide you with access to our Services due to incomplete/inaccurate information, we will, in our sole discretion, notify you in writing to your registered email address. We may terminate your access to the Service. address.
e. If you would like to terminate your account or no longer use your information to provide services to you, please contact us at the email address provided on the travel invoice you received, the Cabby Platform, or this Policy. Please contact us through the address given to the Complaints Officer. Please note that if you disable access to your information as described in this policy, we may not be able to provide you with some or all of our Services.
f. We will retain your information, including personal information and usage information (including geographic location), for as long as your account with the Service is active and as necessary to provide the Service. Even after your account is terminated, we will continue to use your personal and usage information (geographic location, travel history, transaction history, We will retain some of your information, including In connection with account deletion, we may use this legal service to investigate or prevent fraud or other inappropriate activity related to your account, to enforce our agreements, or for other business reasons. After that period, your data may be deleted from our account. The database may be anonymized aggregated and stored by us for as long as necessary to effectively provide our services. However, the use of anonymized data is limited to analytical purposes only.
9. SECURITY
The data we collect is put away safely in our databases and we utilize industry standard and commercially sensible security hones to secure your data, such as encryption, firewalls, and Secure Attachments Layer (SSL). Be that as it may, no matter how compelling encryption innovation is, no security framework is invulnerable. We cannot ensure the security of our database. We moreover cannot ensure that the data you give will not be caught when transmitted to us using the Web or remote communications. Any data you transmit to us is at your claim hazard. We suggest that you don't uncover your watchword to anybody.
10. INFORMATION OF CHILDREN
We don't intentionally request or collect Data from children under the age of 18 for a long time. Utilize of the Cabby App is as it were accessible for people who can enter into a lawfully official contract beneath Appropriate Laws.

11. GRIEVANCE OFFICER
If you have any questions, or inquiries, or would like to make a complaint about how we handle your data, please contact our Complaints Officer or send an email to one of the addresses listed below. please. Our Complaints Officer will endeavour to resolve your complaint promptly. 
   For any questions, complaints, feedback, or complaints, please contact us at  
    1. Toll-Free Number:   1800-599-5529
       2. Email Details:   grievances@cabbykingindia.com
12. CHANGES TO THE PRIVACY POLICY
We save the proper to upgrade/adjust, from time to time, this Arrangement to reflect changes to our Data hones. Any changes will be compelling promptly upon the posting of the changed Approach on the Cabby Stage. In case we make any fabric changes, we are going to inform you by e-mail (sent to the mail address indicated in your account) or by implying a take note on the Cabby App earlier to the alter getting to be compelling. We energize you to occasionally survey this page for the most recent data on our protection hones. Your utilization of the Cabby App or profiting from the Administration after an overhauled Arrangement gets to be viable will demonstrate your acknowledgment of the overhauled Approach.